Thank you for shopping with NutNutties.com. We appreciate your business and are committed to providing high-quality products and excellent customer service. Please read our Refund and Returns Policy carefully before placing your order.
At NutNutties.com, we do not accept any returns and do not provide refunds for any of our orders. This policy is in place due to the nature of our products, which are food items that are perishable and cannot be resold once they have left our facility.
Therefore, it is important for customers to carefully review their orders before completing their purchase. We strongly advise customers to check the gross weight of their orders before opening the parcel to ensure that they have received the correct quantity of products. If you believe that you have received an incorrect order or a damaged product, please contact us at [email protected] or call us at +91 80802 01509 within 24 hours of receiving your order.
We take great care to ensure that our products are packaged and shipped safely and securely. However, if your order is damaged during shipping, we will do our best to address the issue and make it right. In such cases, please contact us immediately at [email protected] or call us at +91 80802 01509 with photos of the damaged product and packaging, along with your order number and contact information.
Price Difference Between Offline and Online Stores:
Please note that there is a difference in pricing between our offline store and our online store. The price tag you see on the packet is the rate of our offline store, as we dispatch all orders from there. Customers can get this price when they visit our store and collect the items. However, as these are home delivery orders and are placed online, there is a price difference because the online prices already include shipping charges, payment gateway fees, and all other fees.
No Returns for Price Difference Issues: Please be aware that no returns will be accepted for issues related to price differences between our online and offline stores.
For an added benefit, you can see a notice on our website that says, “Get up to 10% discount on all in-store pickups!
We appreciate your understanding and cooperation in adhering to our Refund and Returns Policy. If you have any questions or concerns, please do not hesitate to contact us at [email protected] or call us at +91 80802 01509.